Getting Started
Install the AeroDesk API, set up your Maven project, and write your first addon.
Base API
Core classes, events, and addon lifecycle for building AeroDesk addons.
Keyword FAQs & Escalation
Define keyword-based FAQs and escalation levels for ticket routing.
Database & Config
Sync addon configuration and database state with AeroDesk.
Categories & Support Tiers
Organize tickets into categories and assign support tier policies.
The AeroDesk API artifacts are hosted at https://maven.plugins.avenvault.com/. Add this repository to your
pom.xml or Gradle build file to resolve dependencies.